GRAFF TOYZ Logo
GRAFFTOYZ Logo

We appreciate your business and the opportunity to work with you. Below is a listing of terms and conditions that you should be acquainted with prior to ordering. If you have any questions outside of what you see here or have any suggestions for improving this information, please contact us at: info@grafftoyz.com

 

 

Shipping
Completed orders will be shipped in a timely fashion. Our default shipping method is Ground via Fedex.

 

Product Dispute / Returns

All product disputes or return requests must be submitted within 48 hours of receipt of the products. To determine whether the items were damaged in transit, we may require photographic proof of the damaged items. If your product arrived damaged you are entitled to a refund or exchange. Please send back your initial product(s) and upon receipt we will refund you in full or send out your requested exchange. Shipping will be the clients responsibility unless they can prove for certain the item received was due to negligence on our part.